Remote Operations
Workbench’s Remote Operations Centre (ROC) acts as the registered NERC Generator Operator (GOP), providing 24/7 on-call technical operations support, reporting, and emergency response. Our team is always available to troubleshoot, respond to trips, manage breakers, and coordinate action with relevant parties including grid operators and your maintenance team.
Should emergency events occur, Workbench can act as the site emergency contact, coordinating response based on alarms and agreed protocols, and we will provide regular reports on system health including warranty analysis.
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Monitoring
Workbench delivers real-time visibility and alarming across your BESS and balance of plant through our Remote Operations Centre, giving your team continuous access to a comprehensive solution designed to maximize uptime. Our Energy Managers proactively monitor system health to catch and resolve issues before they compound.
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Integration
Workbench provides seamless SCADA integration across multiple OEMs and technologies, connecting your BESS, our Remote Operations Centre, the system operator, and your team through a fully monitored and managed connection.
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BESS Market Services
Workbench’s experienced energy management team works with clients to develop and implement a full range of energy market operation services from market strategy through to scheduling and dispatch. This service ensures contract compliance and revenue optimization with complete market and contract settlements.
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